Cadets from the Army ROTC and Air Force ROTC and employees from IU Health will be the Indiana state flag flagbearers. With Veterans Day less than a week away, Saturday's game will be Salute to Service Day.In 2008 he made the leap from the banking and finance sector into the world of product development, driving the development of HarmonyPSA which was to become CloudBlue PSA.Promotions and events associated with the game follow. He has over 25 years of experience in software and IT, leading teams and striving to deliver solutions that make his users happy. Navigate as below and select Add From UrlĪbout the Author: Steve Powell is the Product Owner of CloudBlue PSA.If you are using Exchange you will have gone straight there.If you are using Office 365 go to your Admin Center and navigate to Exchange.The add-in will appear above your messages in Outlook when viewing them and you can click to open and use the add-in.You can ignore this warning and click Install to install the add-in Once you put in the Url you copied from Harmony earlier you will be warned that the add-in has not been verified by Microsoft.Now navigate to the Add From a Url option in the add-ins page.Follow the instructions below to get to the add-in page.To add it personally into your or OWA do as follows: Please be aware that these instructions may be out of date if Microsoft change their user interface. If you want to include the add-in into your Desktop Outlook Client you have to be running Exchange 2013 or later and add the add-in into your organisation. You can then choose to either add the add-in globally into your organisation, or add it individually into your outlook account.
To install the add-in, first go to your Profile > Tools menu and copy the url shown to the Office Add-In App Manifest file. The add-in will copy the body and subject of the email into the ticket creation form and will use the related parties of the email to attempt to pre-select the customer and contact for the ticket. You will then be able to create tickets from an email. UsageĪfter opening the plugin you need to log in to Harmony. We will be adding functionality shortly to be able to add updates to tickets, and also to be able to create 'Posts' against anything within Harmony directly from the email. The add-in will appear in, and is available for use both in \OWA and also in the desktop version of Outlook.Ĭurrently, you can only use the add-in to create tickets from emails and add email attachments to the ticket you have created. We have now released an outlook add-in for all users of Office 365 or Exchange 2013 or later.
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